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SAP C-FSM-2601 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Planning and Dispatching | - Scheduling and optimization
|
| Topic 2: Mobile Field Service Execution | - Technician mobile application
|
| Topic 3: Integration and Extensions | - SAP integration scenarios
|
| Topic 4: Master Data and Configuration | - Configuration settings
|
| Topic 5: Analytics and Reporting | - Operational reporting
|
| Topic 6: SAP Field Service Management Overview | - System architecture and components
|
SAP Certified - SAP Field Service Management Sample Questions:
Customer use self-service through the portal and the chat assistant.
Choose the correct answer.
- A. True
- B. False
Correct Answer: A 🗳️
To test a business rule you use the 'Validation' function, and the 'Manual Execution' function in a test environment.
Choose the correct answer.
- A. True
- B. False
Correct Answer: A 🗳️
The standard, built-in logic of Field Service Management can be changed.
Choose the correct answer.
- A. True
- B. False
Correct Answer: B 🗳️
What is the most common way to create master data in FSM?
Choose the correct answer.
- A. Manual creation in the Master Data module
- B. By integration with back-end systems
- C. By bulk upload with the Data Loader
Correct Answer: B 🗳️
The Service Workflow guides a dispatcher in the process from creating to dispatching and closing service orders.
Choose the correct answer.
- A. True
- B. False
Correct Answer: B 🗳️
