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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Organizational Culture and Change | - Managing Change
|
| Group Behavior and Team Dynamics | - Decision Making
|
| Leadership | - Leadership Styles
|
| Individual Behavior in Organizations | - Perception
|
| Motivation | - Content Theories
|
| Conflict and Communication | - Conflict Management
|
WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:
1. A company is changing their work organization from employees working individually to the use of teams.
What will likely help the company develop team effectiveness?
Select one.
A) Utilizing both individual rewards and team rewards
B) Quickly developing team efficacy by assigning only complex and difficult tasks from the beginning
C) Avoiding social loafing by making sure all accountability is joint accountability.
D) Ensuring there is zero conflict among team members
2. What is one of the six primary characteristics that define an organization's culture?
A) Forecasting
B) Aggressiveness
C) Political orientation
D) People orientation
3. Which theory of motivation focuses on 5 levels of needs, and further separates those needs by lower-order needs and higher-order needs?
Choose 1 answer
A) Two-Factor Theory
B) McGregor's Theory X and Theory Y
C) McClelland's Theory of Needs
D) Maslow's Hierarchy of Needs Theory
4. Which contingency theory of leadership proposes that early in the interaction between a leader and a given follower the leader implicitly categorizes the follower as an "in" or an "out"?
Choose 1 answer
A) Leader-member exchange theory
B) Leader-participation model
C) Path-goal theory
D) Situational leadership theory
5. Recognize how workplace politics influence behavior within an organization.
How do employees often respond when feeling threatened by organizational politics?
Choose 1 answer
A) With defensive behaviors
B) With high performance pressures
C) With organizational investment
D) With proactive behaviors
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: A |
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