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  • Exam Code: Organizational-Behaviors-and-Leadership
  • Exam Name: WGU Organizational Behaviors and Leadership (IBC1)
  • Last Updated: Aug 19, 2026
  • Q & A: 80 Questions and Answers
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  • Exam Code: Organizational-Behaviors-and-Leadership
  • Exam Name: WGU Organizational Behaviors and Leadership (IBC1)
  • Last Updated: Aug 19, 2026
  • Q & A: 80 Questions and Answers
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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

SectionObjectives
Organizational Culture and Change- Managing Change
  • 1. Resistance to Change
  • 2. Change Processes
  • 3. Change Strategies
- Organizational Culture
  • 1. Organizational Climate
  • 2. Dominant Culture
  • 3. Ethics and Values
Group Behavior and Team Dynamics- Decision Making
  • 1. Nominal Group Technique
  • 2. Brainstorming
  • 3. Group Decision Techniques
- Group Structure
  • 1. Group Roles
  • 2. Informal Groups
  • 3. Formal Groups
- Team Effectiveness
  • 1. Group Cohesiveness
  • 2. Virtual Teams
  • 3. Social Loafing
Leadership- Leadership Styles
  • 1. Transactional Leadership
  • 2. Servant Leadership
  • 3. Transformational Leadership
- Leadership Theories
  • 1. Contingency Theories
  • 2. Behavioral Theories
  • 3. Trait Theories
- Power and Influence
  • 1. Influence Tactics
  • 2. Sources of Power
  • 3. Organizational Politics
Individual Behavior in Organizations- Perception
  • 1. Perceptual Process
  • 2. Attribution Theory
  • 3. Perceptual Biases
- Personality
  • 1. Personality Traits
  • 2. Core Self-Evaluation
  • 3. Values and Attitudes
Motivation- Content Theories
  • 1. Two-Factor Theory
  • 2. Maslow's Hierarchy of Needs
  • 3. McClelland's Theory of Needs
- Rewards and Performance
  • 1. Intrinsic Rewards
  • 2. Performance Evaluation
  • 3. Extrinsic Rewards
- Process Theories
  • 1. Goal-Setting Theory
  • 2. Expectancy Theory
  • 3. Equity Theory
Conflict and Communication- Conflict Management
  • 1. Problem Solving
  • 2. Authoritative Command
  • 3. Conflict Resolution Techniques
- Organizational Communication
  • 1. Barriers to Communication
  • 2. Communication Channels
  • 3. Interpersonal Communication

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. A company is changing their work organization from employees working individually to the use of teams.
What will likely help the company develop team effectiveness?
Select one.

A) Utilizing both individual rewards and team rewards
B) Quickly developing team efficacy by assigning only complex and difficult tasks from the beginning
C) Avoiding social loafing by making sure all accountability is joint accountability.
D) Ensuring there is zero conflict among team members


2. What is one of the six primary characteristics that define an organization's culture?

A) Forecasting
B) Aggressiveness
C) Political orientation
D) People orientation


3. Which theory of motivation focuses on 5 levels of needs, and further separates those needs by lower-order needs and higher-order needs?
Choose 1 answer

A) Two-Factor Theory
B) McGregor's Theory X and Theory Y
C) McClelland's Theory of Needs
D) Maslow's Hierarchy of Needs Theory


4. Which contingency theory of leadership proposes that early in the interaction between a leader and a given follower the leader implicitly categorizes the follower as an "in" or an "out"?
Choose 1 answer

A) Leader-member exchange theory
B) Leader-participation model
C) Path-goal theory
D) Situational leadership theory


5. Recognize how workplace politics influence behavior within an organization.
How do employees often respond when feeling threatened by organizational politics?
Choose 1 answer

A) With defensive behaviors
B) With high performance pressures
C) With organizational investment
D) With proactive behaviors


Solutions:

Question # 1
Answer: A
Question # 2
Answer: D
Question # 3
Answer: D
Question # 4
Answer: C
Question # 5
Answer: A

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