Operational Procedures (23%):

• In a given scenario, implement fundamental change management in best practices;
• Define the fundamentals of scripting;
• In a given scenario, implement fundamental disaster prevention and recovery techniques;
• In a given scenario, use the appropriate communication methods and professionalism;
• Explain basic safety procedures;
• Explain the processes involved in addressing prohibited activity/content, policy concepts, licensing, and privacy;
• Compare and contrast best practices connected to different types of documentation;
• Explain environmental effects and relevant controls;
• In a given scenario, use remote access technologies.

These are the topics required to be studied in preparation for the CompTIA 220-1002 exam. The candidates must understand these concepts to enhance their performance in the certification test. When it comes to preparation resources, CompTIA offers various training tools, such as virtual labs, instructor-led training courses, video tutorials, and study guides.

Security (24%):

• In a given scenario, configure security on SOHO wireless and wired networks.
• In a given scenario, implement different methods to secure mobile devices;
• In a given scenario, implement relevant data destruction techniques and disposal methods;
• In a given scenario, implement the best security practices to ensure security of a workstation;
• Compare and contrast the concepts of social engineering, vulnerabilities, and threats;
• In a given scenario, define, eliminate, prevent bugs with the help of relevant tools and approaches;
• Compare and contrast the core differences of fundamental Microsoft Windows operating system security settings;
• Describe the concepts of logical security;
• Summarize the major importance of physical security measures;
• Compare and contrast authentication techniques and wireless security protocols;

Operating Systems

This topic summarizes the skills that you will need to compare and contrast the features of Microsoft Windows versions and popular operating system types and their functions. It also covers the general considerations during OS installation and common upgrade methods, Microsoft command-line tools, Windows control panel utilities, and the basic concepts of installing and configuring applications among the rest. Also, in this domain, you will get to know more about Windows patch management including the one in macOS and Linux, disk utilities, and backups.

CompTIA 220-1002: Target Audience

The applicants for the CompTIA 220-1002 exam are the professionals looking to demonstrate their baseline security skills in the IT field. They have the ability to configure device OS, including Linux, Windows, Chrome OS, Mac, iOS, and Android. These specialists also have the knowledge and hands-on skills required to administer client-based and Cloud-based software (SaaS). They also know how to troubleshoot core services while using best practices for change management, scripting, and documentation.

Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide

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