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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. A user is prompted to select personal or work buttons on the homescreen. What prompted this change?

A) Desktop Synchronization
B) Installing BlackBerry World business applications
C) Enterprise Activation created a work perimeter
D) Carrier provisioning

2. When using the accessibility feature "Magnify Mode ", what action can be taken to quickly remove the magnification?

A) Swipe down from the top of the screen with two fingers.
B) Go to Option -> Accessibility and disable Magnify Mode
C) Pinch with two fingers on the screen to zoom out.
D) Click the center button between the volume keys.

3. Email automatically moved to a subfolder in the mailbox, from an account integrated using Active Sync, is not seen in the Hub. Which of the options below best describes the process to ensure folder sync has been configured?

A) While in the BlackBerry Hub, open the Options panel, select Inbox Management, open the integrated Active Sync account and select Edit Folder Settings and verify or select the desired subfolders.
B) While in BlackBerry Hub, select Option pane (3 seashells, dots), navigate to Settings, Email Account Preferences, and select the integrated Active Sync account, select Folder Settings and verify or select the subfolders for synchronization.
C) Open the Setup application from the home screen, select Accounts, select Set Defaults and select the integrated Active Sync account, open Folder Synchronization and verify or select the desired subfolders.
D) Pull down top panel with a downward bezel swipe, select Settings, Accounts and select the integrated Active Sync account, select Edit Folder Settings.

4. What can be pushed by the BlackBerry Device Service (BDS) which will configure and automate the work email setting on the BlackBerry Tablet/smartphone?

A) An email profile
B) Outlook for Blackberry Tabled smartphone
C) Software Configuration
D) An IT policy rule

5. What does enabling Mass Storage Mode on the BlackBerry 10 (BB10) device allow the user to accomplish?

A) Blocking USB connections
B) Bluetooth connections
C) Copying media and files
D) Wi-Fi sharing

Solutions: