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HP HP2-H28 Exam Syllabus Topics:

HP Selling HP Printing and Computing Services Sample Questions:

1. Why is HP Printing and Computing Services Specialization profitable for partners? (Select two.)

A) Partners will benefit from extra discounts by buying hardware from HP
B) The specialization enables partners to deliver services on behalf of HP and generate additional profit.
C) HP can dispatch partners to resolve server related issues on already sold hardware
D) Partners can start accumulating rebates on sales from day one on new or already sold hardware

2. What makes selling services attractive to sales representatives?

A) Sales representatives are entitled to personal discounts.
B) Corporate Enterprise and Public Sector customers frequently insist on purchasing services
C) Services contribute more to sales targets than selling hardware alone; it takes three times more hardware revenue to make the same gross profit as with services.
D) Sales representatives earn additional income on sales related to contractual services.

3. Which statements are true about HP Services for Business Customers? (Select two.)

A) Travel Coverage for PCs is a good fit for customers with a high number of mobile workers.
B) The Data Protection service can be configured in accordance with the customer's regulatory requirements
C) Defective Media Retention, Accidental Damage Protection, and Travel Coverage are not standalone services. They are designed to be sold together in a bundle
D) Defective Media Retention allows workers to back up their hard drive to the HP cloud.

4. Which service allows the business to keep and dispose of their defective hard drive if their security policies require it?

A) Keep Safe
B) Data Protection
C) Remote Delete
D) Defective Media Retention

5. Which statement is true about the value proposition for Small and Medium Business Services?

A) HP Care Pack Services can assist in the installation of customers' HP hardware, help to quickly solve problems as they arise, and control costs
B) HP Care Pack Services are useful only for small and medium business customers with big IT staff
C) HP Contractual services are not available to small and medium business customers.
D) Small and medium business customers have strong IT capabilities and do not need extra services

Solutions: