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CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. A user is having difficulty installing a program in Windows Vista, as the computer appears to stall prior to the installation. Which of the following is the BEST choice of why this is occurring?

A) Power Settings need to be enabled.
B) Aero Settings are not enabled.
C) UAC is waiting for user input.
D) BitLocker is scanning for corrupt software.

2. A customer purchases a new 802.11n router for their home. They connect it to their current 801.11g devices, as well as their new laptop. Even though the laptop has a built-in 802.11n antenna, they are not noticing any speed increase. Which of the following is the MOST likely cause?

A) The router should be set to "G-Only".
B) The router is broadcasting in Mixed Mode.
C) The laptop needs a dedicated access point.
D) The laptop is not close enough to the router.

3. Which of the following has the HIGHEST level rights?

A) Remote Desktop User
B) Guest User
C) Standard User
D) Power User

4. A technician is called to assist a customer. The customer reports when they powered on the system, they heard a loud noise, saw a spark, and smelled a burning smell. Which of the following should the technician advise the customer to do FIRST?

A) Immediately notify the fire department.
B) Power on the system, to see if it happens again.
C) Turn off the circuit breaker to the building.
D) Unplug the system from the power source.

5. A client has a computer that is infected with several viruses and spyware. Which of the following should the technician perform FIRST before spyware removal?

A) Run Windows Update
B) Disable network cards
C) Run the chkdsk /r command
D) Disable system restore

Solutions: