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Nokia SDM Certification - PS NSOP Sample Questions:

1. Proposed changes from a Change Management process always require a new or revised:

A) Procurement plan.
B) Estimation of changes to cost, Schedule and resource plan.
C) Network Operations team organization.
D) Cost baseline.

2. Which statement describes BEST the purpose of a Transition plan?

A) The transition plan nominates the Project Manager and describes the Scope of Work.
B) The transition plan is used to get management approval for project execution.
C) The transition plan documents the handover from sales to service execution.
D) The Transition plan defines in detail how the project will transfer operation and responsibility to deliver contractual scope.

3. An operations manager needs to communicate to his subordinates, a complex and important message that has been cascaded in a slide set from upper Mgt and ensure that the message is fully understood. What is the BEST way to communicate this and ensure full understanding?

A) In a face to face or Confcall/Webex group presentation of the slide set to all his subordinates.
B) In a telephone conference call with all his subordinates.
C) In one on one telephone calls with his subordinates.
D) By mass email with attachments to all his subordinates.

4. What are the advantages of the GNOC service provided by NSN; And how can we use these advantages to improve the GNOC business?

A) Advantages of the NSN NOC services compared to our competitors are lower delivery costs, centralised investments and improvements (Process & Tools) also bring global value. NSN Business Management know-how can be used to identify areas of improvement.
B) Utilisation of best practices based on global delivery, know-how and a common resource pool, increasing NSN's competitive business capability and improvement of the customer business through leveraging the Operations Model. Enabling centralisation of investments and improvements.
C) The capability of managing contract and price can be used to improve the NOC business.
D) NSN NOC service advantages are the know-how of the NOC personnel and capability of managing OL
E) NSN NOC service advantages compared to our competitors are faster set up of the NOC center and lower cost of the network management. The capability to reduce the NOC set up time can be used to improve the NOC business.

5. Which one of the following is NOT part of procurement management?

A) Procurement planning.
B) Source selection.
C) Transition planning.
D) Solicitation planning.

Solutions: