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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. How can an organization transmit its culture to its employees?

A) By requiring employees to memorize the mission statement
B) By studying employee gripes and complaints
C) By influencing the balance of cultural backgrounds of employees
D) By creating and repeating ritualistic activities

2. Management is considering a change in one plant and plans to organize employees into teams. Management wants the teams to review processes, apply critical thinking, and take full responsibility for outcomes. Which type of team should they organize?

A) Production teams
B) Problem-solving teams
C) Self-managed teams
D) Virtual teams

3. What is social loafing?

A) The tendency for individuals to work harder when working collectively than when working individually
B) A process by which individuals attempt to control the impression others form of them
C) An expectation that others will not act opportunistically when working collectively
D) The tendency for individuals to expend less effort when working collectively than when working individually

4. What defines acceptable standards of behavior that are shared by group members?

A) Group norms
B) Group conformity
C) Group status
D) Group roles

5. A project team was formed to complete a specific project. At the end of the first 6 months, the team was unable to deliver the results. The main cause was several team members spending significant time mistakenly working on the same tasks. Which role of a team lead is most useful in the given case?

A) Controller
B) Motivator
C) Planner
D) Coordinator

Solutions: