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Salesforce Strategy-Designer Exam Syllabus Topics:

Salesforce Certified Strategy Designer Sample Questions:

1. One of the most fundamental aspects of Idea Synthesis is come up with a single definitive solution.

A) FALSE
B) TRUE

2. Following Salesforce's best practices for A/B UX Testing, should a version of the A/B test be the control version? That is, the website, app or page as it is, without adding any changes?

A) No
B) Yes

3. Which type of testing would involve the following action by the moderator? Seeing if the inpulse of the tester where he first clicks is correct.

A) Tree Testing
B) First Click Testing
C) Card Sorting Testing

4. Ideally how many concepts should a single Experience Narrative focus on?

A) As many as have been developed out of the ideas generated in Ideation.
B) All of them at the same time, it is suppossed to bring together all ideas into a coherent narrative.
C) A single one

5. What can be built to allow agents to quickly gather data from a customer while on the phone?

A) Workflow Rules
B) Process Builder
C) Screen Flow

Solutions: