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Salesforce Plat-UX-101 Exam Syllabus Topics:

Salesforce Certified Platform User Experience Designer Sample Questions:

1. A UX Designer wants to customize the end user's Salesforce app experience.
Which administrative capability should be used for mobile navigation menu setup?

A) Menu tabs can be based on different user types.
B) Menu tabs visibility is based on user location.
C) Menu tabs can be Visualforce and Lightning pages.

2. Cloud kicks research team provides its UX Designer with a readout stating the audience for the design solution has a high number of visually impaired people.
How should the design be approached?

A) Ensure Health Insurance Portability and Accountability Act (HIPAA) standards and guidelines are followed.
B) Ensure all text is black to maximize readability.
C) Design a mobile-responsive solution to be used with Mobile Publisher.
D) Optimize for color contrast-ratio and screen-reading technology.

3. Cloud Kicks has asked its UX Designer to optimize its Salesforce instance to help the IT help desk team quickly resolve queued Case. The requirements include:
* The ability to view their Case queue while working a particular Case.
* A persistent place to create Notes.
Which two Salesforce configuration features should be recommended?
Choose 2 answers

A) Docked Utility Bar
B) Dynamic Forms
C) List View - Split View
D) Activity Timeline

4. Which visual design elements should be used in corporate style and branding guidelines?

A) A/BTesting, Heuristics, Dairy Studies
B) Sketching, Wireframes, Storyboards
C) Typography. Color, Imagery
D) User Stories, Scenario, UX Reviews

5. Cloud Kicks (UC) has begun a new project to update its Experience Cloud site. CK know the interface needs improvement and wants its Designer to conduct an independent audit of its current website.
Which activity should the designer perform?

A) Expert Review
B) Task Analysis
C) Card Sorting
D) Prototype testing

Solutions: