VALID ISO-14001-Lead-Auditor Exam Dumps For Certification Exam Preparation

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NEW QUESTION # 23
Whistlekleen is a national dry cleaning and laundry organisation with 50 shops. You are conducting an EMS surveillance audit of Head Office and are sampling environmental performance measurement. You find that
80 per cent of failures to meet performance criteria originate from five shops in the same region. Most of these failures relate to the release of volatile organic compounds (VOCs) that exceeds regulations. The Environmental Manager tells you that these are the oldest shops in the organisation. The cleaning equipment needs replacing but the organisation cannot afford it at the moment.
On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.
Select two options that apply to how you should respond to the information given.

• A. Determine if the local authority has been informed that the organisation is exceeding VOC emissions
• B. Raise an opportunity for improvement (OI) to reduce damaging emissions
• C. Recommend that staff in the five shops should have medical check-ups due to air pollution
• D. Criticise the equipment replacement period as being too environmentally damaging for too long
• E. Evaluate whether the process for measuring environmental performance is effective
• F. Extend the audit plan to include the five shops

Answer: A,E

NEW QUESTION # 24
An oil organisation has a natural gas treatment plant on land crossed by several small rivers. On one particular day, after heavy rainfall for 48 hours, some of those rivers burst their banks and flooded the water treatment facilities of the plant. The oil-contaminated water reached some scarcely populated areas nearby.
Soon after, an internal audit was carried out to particularly analyse this event that was considered a nonconformity. There were no records of such heavy rainfall in the past 200 years.
Which three of the following actions are 'corrections'?

• A. Build up some additional protection to the water treatment plant
• B. Clean up the affected land
• C. Clean up the houses of the persons affected
• D. Relocate the water treatment plant to lower ground
• E. Revise the existing emergency plan
• F. Offer loans to the persons affected to build new houses far from the plant
• G. Send the contaminated land for processing
• H. Reinforce the riverbanks with cement

Answer: B,C,G

NEW QUESTION # 25
Considering the requirements of clauses 6.1.2 and 6.1.4 of ISO 14001:2015, put the actions in the correct order to complete a process/task.

Answer:

Explanation:

Explanation:

Determine environmental aspects
Determine environmental impacts
Establish criteria to determine the significance of impacts
Determine which impacts are significant
Determine which aspects are significant
Plan actions to be taken
Determine how to evaluate the effectiveness of the actions taken
According to ISO 14001:2015 clause 6.1.2 (Environmental Aspects), an organization must determine the environmental aspects of its activities, products, and services that it can control and influence, and their associated environmental impacts.
Once identified, the organization shall:
Determine the aspects that can have significant impact on the environment using established criteria for evaluating significance. (Reference: ISO 14001:2015, clause 6.1.2) Then, as per clause 6.1.4 (Planning action), the organization needs to:
Plan actions to address significant environmental aspects, legal requirements, and risks/opportunities.
Determine how to evaluate the effectiveness of these actions to ensure continual improvement.
This logical sequence ensures a structured and risk-based approach to identifying and managing environmental impacts.
Reference: ISO 14001:2015 - Clause 6.1.2 and 6.1.4

NEW QUESTION # 26
ABC is a large lubricant oils manufacturer located in country A. Due to tax exemption and other economic issues, they decided to move the whole plant to a neighbouring country B. They moved every single piece of the plant (equipment, systems); the new plant has the same layout, the same dimensions, the same suppliers of raw materials and the same customers. Even more, most personnel accepted to move to country B.
They operate a third-party certified EMS; the certificate was transferred to the new plant after a half-day audit from the certification body. You are auditing ABC's EMS in the new location, representing ABC's largest customer. When interviewing the Environmental Manager (EM), you ask:
You: Can I see the plan you developed to keep under control the impact of the EMS due to the change of site?
EM: We listed all elements and processes of the EMS that might need to be changed and selected those that we considered needed a careful review and probably a revision.
Below you will find that list; select six that you consider will need to be revised.

• A. ABC's Environmental policy
• B. Environmental conditions
• C. Legal requirements
• D. Requirements ABC chooses to comply with
• E. Significant environmental aspects
• F. Maintenance of infrastructure
• G. Emergencies from external conditions
• H. Personnel competence
• I. Process for assessing risks
• J. Roles and their responsibilities
• K. External issues related to the context of the organisation

Answer: B,C,E,G,H,K

NEW QUESTION # 27
Showitoff is an organisation specialising in the design and production of wall decorating materials for the domestic market. During an ISO 14001 certification audit of the site, the auditor comes across an open, walled area just outside the maintenance department. It contains various scraps of wood and metal as well as several rusty components. They are lying on an oily floor. When asked about it, the EMS Manager states that he presumes that the materials come from maintenance work.
The auditor interviews the Maintenance Manager in his department. He notes that shelves containing various spares are well labelled and neatly stacked. He asked about the "dump" outside and is told that it contains some excess materials that the Manager likes to keep in case they come in handy at some stage. The auditor points out that the "dump" might be classed under regulations as a landfill site, which requires an operating licence. The Maintenance Manager is not aware of such a licence.
Which three statements represent good audit practice?

• A. The auditor should congratulate the Maintenance Manager on having a neat and tidy spares store.
• B. The auditor should refer the organisation to the relevant authorities.
• C. The auditor should advise the organisation to get rid of all the "dumps".
• D. The auditor should raise a nonconformity against ISO 14001.
• E. The auditor should ask the Maintenance Manager to clean up the "dump".
• F. The auditor should check the information given by the Maintenance Manager with the EMS Manager.
• G. The auditor should check whether the organisation has permission to operate a landfill site.
• H. The auditor should consider surveying more areas of the site for other "dumps".

Answer: F,G,H

NEW QUESTION # 28
A management system meeting ISO 14001:2015 requirements is based on the Plan-Do-Check-Act (PDCA) cycle.
Which two elements of the management system are part of the 'Check' stage of the PDCA cycle?

• A. Environmental policy
• B. Control of the processes
• C. Management review
• D. Monitoring performance
• E. Nonconformities
• F. Improvement

Answer: D,E

Explanation:
As per ISO 14001:2015 Clause 10 (Improvement) and Clause 9 (Performance Evaluation):
The 'Check' phase includes activities that evaluate performance, such as:
Clause 9.1:
"The organization shall monitor, measure, analyze and evaluate its environmental performance." Clause 10.2:
"When a nonconformity occurs, the organization shall react to the nonconformity, evaluate the need for corrective action." Management review is part of the 'Act' phase (Clause 9.3), and Environmental Policy (Clause 5.2) belongs to
'Plan'.
Reference: ISO 14001:2015 Clauses 9.1, 10.2, 9.3, 5.2.

NEW QUESTION # 29
You are conducting a Stage 2 certification audit of VitalSpark, a pharmaceutical organisation manufacturing vitamins and other healthcare medicines. In a separate area in the centre of their large site, a supplier produces oxygen supplies piped directly into the manufacturing processes of VitalSpark. They also deliver oxygen in bulk tankers to other customers. When you review the environmental aspects register, you find that the only environmental aspect recorded for this arrangement relates to the heavy goods vehicles of the supplier transiting the site.
You ask the EMS Manager about the environmental consequences to VitalSpark of this arrangement and are told that they are not significant since the supplier has its own services for water, sewage, waste and energy.
The EMS Manager tried unsuccessfully to communicate with the supplier who is located inside the VitalSpark site and outside the scope of the EMS.
You raise a non-conformance against clause 6.1.2 of ISO 14001:
"VitalSpark does not maintain documented information on aspects/impacts related to activities, products and services of the oxygen supplier." Which combination of two of the following actions proposed by VitalSpark would permit you to close out the nonconformity?

• A. VitalSpark will expand its audit programme to include audits of the oxygen supplier's organisation.
• B. VitalSpark will update its documented information on aspects/impacts to include those related to the oxygen supplier.
• C. VitalSpark will suggest that the oxygen supplier should undertake training in environmental awareness.
• D. The oxygen supplier will be requested to undertake a full environmental survey of its processes.
• E. The oxygen supplier will be requested to implement an ISO 14001 management system within the next
  3 months.
• F. VitalSpark will retrieve environmental data on a monthly basis from the on-site supplier.

Answer: B,F

NEW QUESTION # 30
An internal auditor of a manufacturer of aluminium products for the car industry asked to see the most recent management review minutes and found no reference to the completion of some of the current environmental objectives. He raised a nonconformity against section 9.3.c of ISO 14001 in Report IA202. The nonconformity (NC3) stated:
"Top management has not analysed why some of the environmental objectives have been met since the last management review." When discussing the finding with the Environmental Manager, the auditor was informed that planned actions taken to complete the current environmental objectives were specifically covered in the internal audit programme and did not need any further work done.
Select one of the options which would constitute an effective response by the Environmental Manager to the nonconformity.

• A. Reject the non-conformity. Objectives do not have to be met within a year. Plans on how to achieve objectives are established and reviewed when conducting the internal audit programme.
• B. Schedule additional internal audits in the internal audit programme for the next year, specifically to cover the completion of all environmental objectives.
• C. Revise the incomplete environmental objectives to make them more achievable within 12 months.
• D. Embark on a training programme for internal auditors on the setting and evaluation of environmental objectives.

Answer: B

NEW QUESTION # 31
What are the primary purposes of implementing an EMS based on ISO 14001:2015? Select two.

• A. It provides a means by which environmental impacts are addressed at relevant stages of the life cycle.
• B. It is used to demonstrate to external parties that the organisation has met all its legal requirements.
• C. It enables the organisation to tender for government-funded contracts.
• D. It ensures that organisations operate fully online management systems.
• E. It provides a framework for protecting the environment.
• F. It improves the organisation's financial results.

Answer: A,E

Explanation:
According to ISO 14001:2015 Clause 1 (Scope) and Clause 6.1.2:
Clause 1:
"The purpose of this International Standard is to provide organizations with a framework to protect the environment and respond to changing environmental conditions in balance with socio-economic needs." Clause 6.1.2:
"The organization shall determine the environmental aspects of its activities, products and services that it can control and influence, considering a life cycle perspective." Demonstrating legal compliance (B) is part of the intended outcomes but not the primary purpose.
Tender eligibility (C), financial results (E), and system format (F) are not stated objectives of ISO 14001:2015.
Reference: ISO 14001:2015 Clauses 1, 6.1.2.

NEW QUESTION # 32
A small services organisation has been contracted to handle the disposal of waste for a local hospital. You are an auditor conducting a Stage 2 audit of the care home to ISO 14001. You are reviewing the contract with the Service Manager (SM). An addendum to the contract only requires that biological waste is disposed of in the most environmentally friendly way, without reference to any regulatory requirements.
You: How was the waste disposal plan for the contract developed?
SM: We have a basic template that covers the materials, labour requirements and methods to be employed.
Some of that is specified by the contractor.
You: How does the plan deal with specific items like biological waste, which are included in the contract and can pose biological hazards to the environment?
SM: The basic plan covers general waste, but we have an addendum that covers biological waste.
You: Are you aware of the regulatory requirements for waste disposal standards in hospitals?
SM: Yes but we depend on the contractor to look after that side of things.
You raise a nonconformity against section 8.1.d of ISO 14001.
At the Stage 2 closing meeting of the audit, the EMS Manager objects to the nonconformity raised and asks for it to be withdrawn. He insists that they meet all the regulations.
Choose one of the options that the audit team leader should take in response to the request.

• A. Consult with the auditor who raised the nonconformity and ask whether he will agree to withdraw it.
• B. Advise that the nonconformity will be reconsidered after the meeting.
• C. Confirm that it is a valid nonconformity supported by a lack of evidence for meeting the requirement.
• D. Offer to downgrade the nonconformity to an opportunity for improvement if the organisation can prove its compliance with regulations.

Answer: C

NEW QUESTION # 33
You are conducting a Stage 2 certification audit of VitalSpark, a pharmaceutical organisation manufacturing vitamins and other healthcare medicines.
In a separate area in the centre of their large site, a supplier produces oxygen supplies piped directly into the manufacturing processes of VitalSpark. They also deliver oxygen in bulk tankers to other customers. When you review the environmental aspects register, you find that the only environmental aspect recorded for this arrangement relates to the heavy goods vehicles of the supplier transiting the site.
You ask the EMS Manager about the environmental consequences to VitalSpark of this arrangement and are told that they are not significant since the supplier has its own services for water, sewage, waste and energy.
The EMS Manager tried unsuccessfully to communicate with the supplier who is located inside the VitalSpark site and outside the scope of the EMS.
After gathering more evidence, you note down findings against several clauses of ISO 14001. Determine which three of the findings stated are non-conformities.

• A. The contractor's environmental policy is not consistent with the organisation's policy (Clause 5.2)
• B. The organisation has failed to include in the EMS scope the activities, products and services associated with suppliers and contractors performing their activities in its own site. (Clause 4.3)
• C. Documentation of environmental impacts was missing for the supplier of oxygen. (Clause 6.1.2)
• D. The aspects related to the use of heavy goods trucks was not identified. (Clause 6.1.2)
• E. The internal audit programme does not include processes for control of subcontractor transport movements. The audit programme does not cover the full environmental management system. (Clause
  9.2.2)
• F. Evidence was found to indicate that the needs of some interested parties had not been considered by the organisation. A neighbour's interests had not been identified. (Clause 4.2.b)
• G. The EMS Manager had some problems communicating with the supplier by mobile phone as an interested party. No other methods of communication were employed. (Clause 7.4.3)
• H. The Environmental Manager did not visit the oxygen supplier. (Clause 7.4.3)

Answer: B,C,E

NEW QUESTION # 34
An organisation (ABC) plans to carry out a second-party audit of the environmental management system of a supplier (XYZ). Both, ABC and XYZ, have a certified Environmental Management System (EMS) to ISO
14001 by the same certification body.
Which one of these statements is correct?

• A. ABC should not ask permission from the certification body to carry out the audit to XYZ.
• B. ABC should inform the certification body that it is planning to audit XYZ.
• C. ABC should request to see a copy of the last certification body audit report from XYZ.
• D. ABC should invite, as an observer, an auditor of the certification body when it carries out the audit to XYZ.

Answer: A

Explanation:
According to ISO 19011:2018 Clause 3.5 (Second-party audit):
Second-party audits are conducted directly by customers on their suppliers for contractual or commercial purposes.
There is no obligation to inform or involve the certification body in such audits unless contractually required.
Certification body audit reports are confidential to the certified organization and the certification body.
Reference: ISO 19011:2018 Clause 3.5; ISO 14001 Lead Auditor Course Guide.

NEW QUESTION # 35
A multi-level shopping centre is open every day to the public from 09:00-21:00 hours. During an external audit of the centre to ISO 14001, you establish that there are 40 vending machines that are permanently switched on. Thirty of them do not sell perishable foodstuffs. You also note that there are eight escalators in the complex that run constantly during public access. When asked about environmental performance improvement objectives, the Centre Manager says that there are plans to increase the natural daylight by installing more skylights thus saving on lighting costs, but the estimated budget for this has not yet been approved by the board.
You: I note that energy consumption is a significant environmental aspect in the centre. How do you mitigate the impacts of this?
EMS Manager: We try to reduce our energy costs by negotiating a better deal from the energy company. We are considering changing to one that only supplies electricity from renewable sources.
You: What steps have you taken to reduce overall consumption?
EMS Manager: We conducted awareness training for staff. For example, turning off lights in staff areas not being used.
You: I see that the escalators account for the highest usage of energy. Are there any objectives to try and reduce this?
EMS Manager: No, it would be too costly to change them.
You: How do you measure electricity consumption?
EMS Manager: We have meters installed in each floor of the centre. We take readings every hour and we plot the consumption graph for every staff shift.
You continue the interview and find that energy consumption has increased steadily over the past five years.
Select the two statements that are true.

• A. The escalators are switched on permanently.
• B. The organisation's energy supplier sources renewable energy.
• C. The centre staff are responsible for energy consumption in the staff areas.
• D. The Centre Manager is trained in energy awareness.
• E. The organisation should take action to address its energy consumption.
• F. The vending machines are switched on permanently.

Answer: E,F

NEW QUESTION # 36
Whistlekleen is a national dry cleaning and laundry organisation with 50 shops. You are conducting an EMS surveillance audit of Head Office and are sampling environmental performance measurement. You find that
80 per cent of failures to meet performance criteria originate from five shops in the same region. Most of these failures relate to the release of volatile organic compounds (VOCs) that exceeded regulations. The Environmental Manager tells you that these are the oldest shops in the organisation. The cleaning equipment needs replacing but the organisation cannot afford it at the moment.
On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.
When reviewing the nonconformity report files, you find that the organisation is facing a legal dispute with the environmental authority over multiple breaches of environmental legislation.
Select the three best options for how this dispute should be handled by the organisation through its EMS.

• A. Conduct an internal enquiry to establish who is to blame.
• B. Advise the authority that the faulty equipment will be maintained more often.
• C. Investigate changing the cleaning process to use chemicals with lower VOC content.
• D. Offer to compensate employees for possible health implications.
• E. Give an explanation to the authority of what went wrong.
• F. Ask to settle the court case by negotiation with the authority.
• G. Monitor VOC emissions to ensure compliance with legal requirements.
• H. Advise the authority that timely corrective action will be taken.

Answer: C,G,H

NEW QUESTION # 37
The audit lifecycle describes the ISO 19011 process for conducting an individual audit.
Which two of the following are part of conducting the audit activities?

• A. Determine audit feasibility
• B. Verify corrective action effectiveness
• C. Determine audit conclusion
• D. Assign work to the audit team
• E. Distribute the audit report
• F. Hold the opening meeting

Answer: C,F

Explanation:
According to ISO 19011:2018 Clause 6.4.3 (Conducting audit activities):
Conducting audit activities includes:
Holding opening meetings (A).
Collecting and verifying information.
Generating audit findings.
Determining audit conclusions (F).
Assigning work (B) and determining feasibility (E) occur during audit planning.
Report distribution (C) and corrective action verification (D) occur after audit completion.
Reference: ISO 19011:2018 Clause 6.4.3.

NEW QUESTION # 38
Which two of the following documents are not required for documentation review by an auditor conducting a Stage 1 certification audit to ISO 14001?

• A. An organisation's financial statement
• B. A list of planned emergency responses
• C. Documented information on the environmental objectives
• D. List of environmental aspects
• E. An internal audit schedule
• F. A management review record

Answer: A,F

Explanation:
According to ISO/IEC 17021-1:2015 Clause 9.3.2.1 and ISO 14001:2015:
Stage 1 focuses on evaluating management system documentation (e.g., environmental aspects, objectives, emergency preparedness, audit schedule).
Financial statements (C) are not relevant to EMS certification.
Management review records (D) may not yet be available at Stage 1 if the EMS is not fully implemented.
Reference: ISO/IEC 17021-1:2015 Clause 9.3.2.1; ISO 14001:2015 Clauses 6.1.2, 6.2.1, 8.2.

NEW QUESTION # 39
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