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Avaya 37820X Testking Braindumps - in .pdf Free Demo

  • Exam Code: 37820X
  • Exam Name: Avaya Midsize Solution Design Exam
  • Last Updated: Sep 28, 2026
  • Q & A: 66 Questions and Answers
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  • Exam Code: 37820X
  • Exam Name: Avaya Midsize Solution Design Exam
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  • Q & A: 66 Questions and Answers
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Avaya 37820X Exam Syllabus Topics:

SectionObjectives
Topic 1: Avaya Midsize Solution Portfolio- Avaya IP Office Platform
  • 1. Scalability and resiliency features
  • 2. Licensing and deployment options
  • 3. Core platform architecture
Topic 2: Implementation and Migration Planning- Deployment Strategy
  • 1. Migration approaches
  • 2. Risk assessment
  • 3. Installation and rollout planning
Topic 3: Customer Business Requirements Analysis- Business Objectives and Communication Requirements
  • 1. Determine collaboration and mobility needs
  • 2. Identify customer business drivers
  • 3. Analyze user and site requirements
Topic 4: Solution Sizing and Bill of Materials- Solution Configuration
  • 1. Hardware and software selection
  • 2. Licensing requirements
  • 3. Bill of materials preparation
  • 4. System sizing methodology
Topic 5: Networking and Infrastructure Design- Infrastructure Requirements
  • 1. QoS and bandwidth planning
  • 2. LAN and WAN considerations
  • 3. Security and survivability requirements
Topic 6: Unified Communications and Collaboration Design- UC Applications
  • 1. Messaging and presence
  • 2. Voice and video communications
  • 3. Mobility integration
  • 4. Conferencing solutions
Topic 7: Contact Center and Customer Experience Solutions- Customer Engagement Design
  • 1. Agent and supervisor capabilities
  • 2. Reporting and analytics considerations
  • 3. Contact center requirements analysis

Avaya Midsize Solution Design Sample Questions:

Question #1

For an Avaya Spaces Basic level account, which statement Is true about the email address for Basic users?

  • A. The email address for Basic level users does not need to be unique.
  • B. The email domain name must match the company domain name.
  • C. Any email address will work for Basic level users.
  • D. An email address is not required for Basic level users.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

In Powered by Offer, when Is Fallback Twinning to an external device provided?

  • A. After the mobile device rings an administer-able number of rings.
  • B. When the IP Office phone loses contact with the IP Office In the cloud data center
  • C. When the mobile device loses contact with the IP Office In the cloud data center
  • D. When simultaneous mode for the IP Office user is not available
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #3

One of the features of IP Office Server Edition and IP Office Select is Lightweight Directory Access Protocol (LDAP) user synchronization. To support on-going administration, this feature can be used to In addition to Name, Full Name, and extension, what other field can be synchronized?

  • A. Job function
  • B. Email address
  • C. Organization or group
  • D. Address
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #4

A customer has an existing Business Communications Manager (BCM) with Avaya 1220 and 1230 IP Deskphones. The Account Manager wants to reuse the sets and minimize the cost of the quote.
Which statement about reusing existing sets from a BCM on an IP Office is true?

  • A. The existing sets will operate the same on the IP Office.
  • B. There will be some operational or feature differences.
  • C. The features supported on BCM are the same as the IP Office.
  • D. IP Office supports ail BCM sets.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #5

Currently a customer has an IP500 V2 Preferred Edition deployment with SIP trunks at their office, but they plan to have 10 employees for tech support to work remotely within the next month. All 10 employees must be able to access their extension simultaneously. They ask you If the IP Office has built-in functionality for this and whether that Is sufficient from a security perspective.
Which solution would satisfy the customer's need for remote employees and security, and which additional licensing (if any) is required?

  • A. An SBCE is recommended and deployed with the IP Office. The customer also needs 10 Standard and Advanced Licenses for the remote workers.
  • B. The IP Office has a built-in SBC and firewall and It is sufficient for security. The customer also needs
    10 Teleworker licenses,
  • C. The IP Office has a built-in SBC, and it is sufficient for security. The customer also needs 10 Teleworker licenses.
  • D. An SBCE Is recommended and deployed with the IP Office. The customer also needs 10 Standard Licenses for the remote workers.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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