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IBM C9020-971 Exam Syllabus Topics:

IBM Enterprise Storage Technical Support Sample Questions:

1. A customer wants a new tape library. The customer currently uses LTO-4 tapes but has some older archive tapes on LTO-3.
What is the highest level tape drive the customer can install and still read the older archive tapes and write to current tapes?

A) LTO-4
B) LTO-5
C) LTO-6
D) LTO-3

2. Which XIV option addresses rapid data growth and financial concerns?

A) Advanced System Placement
B) Distributed Data
C) IBM Global Financing
D) Growth on Demand

3. A manager is evaluating XIV as a new storage solution because of an extensive utilization of snapshots in the production environment. The storage administration team is a mobile workforce and the manager is concerned about running out of snapshot capacity before an administrator can respond.
How can the solution architect respond to the manager's concern?

A) Provide details on IBM Custom Technical Support, which automatically includes remote administration of an XIV system.
B) Show how the storage administrator can remotely increase the size of the available snapshot space in a pool by using the mobile dashboard.
C) Explain how custom alerting can be configured in the GUI and push notifications can be sent from IBM support to an Apple or Google service.
D) Demonstrate the ability of the XIV to automatically convert LUNs to thin-provisioned within a storage pool to free up space for snapshots.

4. How many ports from a full 15 module XIV Storage System are recommended initially to connect to an IBM Spectrum Virtualize Controller?

A) 24
B) 16
C) 12
D) 8

5. A customer is considering a storage consolidation project.
Which tool should you use to help the customer understand that the IBM solution will be more cost-effective than the competitors?

A) IBM Systems Consolidation Evaluation Tool
B) IBM ATS Server Consolidation Monitor
C) IBM System Storage Interoperation Center
D) IBM CompleteCenter

Solutions: