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  • Exam Code: 300-815
  • Exam Name: Implementing Cisco Advanced Call Control and Mobility Services
  • Last Updated: Oct 30, 2026
  • Q & A: 243 Questions and Answers
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  • Exam Code: 300-815
  • Exam Name: Implementing Cisco Advanced Call Control and Mobility Services
  • Last Updated: Oct 30, 2026
  • Q & A: 243 Questions and Answers
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About Cisco 300-815 Exam

Topics of Cisco 300-815: Implementing Cisco Advanced Call Control and Mobility Services Exam

In the 300-815 exam dumps, the following are also available:

1.0 Signaling and Media Protocols

  • 1.1.b PRACK
  • 1.1.e UPDATE
  • 1.2.b Call set up and tear down
  • 1.1.a Early media
  • 1.1.c Mid-call signaling (hold/resume, call transfer, conferencing)
  • 1.2 Troubleshoot these H.323 protocol elements
  • 1.1 Troubleshoot these elements of a SIP conversation
  • 1.3 Troubleshoot media establishment
  • 1.2.a DTMF
  • 1.1.d Session timers

2.0 CME/SRST Gateway Technologies

  • 2.4 Configure these advanced Cisco Unified CME features
  • 2.5 Configure SIP SRST gateway
  • 2.4.c Paging
  • 2.4.b Call park
  • 2.4.a Hunt groups
  • 2.3 Implement toll fraud prevention
  • 2.1 Configure Cisco Unified Communications Manager Express for SIP phone registration
  • 2.2 Configure Cisco Unified CME dial plans

3.0 Cisco Unified Border Element

  • 3.2.e Header and SDP manipulation with SIP profiles
  • 3.1.b Voice translation rules and profiles
  • 3.2.b Voice translation rules and profiles
  • 3.2.a DTMF
  • 3.1.a DTMF
  • 3.1 Configure these Cisco Unified Border Element dial plan elements
  • 3.2.f Signaling and media bindings
  • 3.2 Troubleshoot these Cisco Unified Border Element dial plan elements
  • 3.1.d Dial peers
  • 3.1.f Signaling and media bindings
  • 3.2.c Codec preference list
  • 3.1.e Header and SDP manipulation with SIP profiles
  • 3.2.d Dial peers

4.0 Call Control and Dial Planning

  • 4.2.d Transformation patterns
  • 4.1 Configure these globalized call routing elements in Cisco Unified Communications Manager
  • 4.1.a Translation patterns
  • 4.2.g SIP trunking
  • 4.2.b Route patterns
  • 4.2 Troubleshoot these globalized call routing elements in Cisco Unified Communications Manager
  • 4.1.d Transformation patterns
  • 4.1.e Standard local route group
  • 4.1.b Route patterns
  • 4.1.c SIP route patterns
  • 4.2.c SIP route patterns
  • 4.1.g SIP trunking
  • 4.2.a Translation patterns
  • 4.2.e Standard local route group
  • 4.2.f TEHO
  • 4.1.f TEHO

5.0 Cisco Unified CM Call Control Features

  • 5.4 Configure call queuing
  • 5.5 Configure time of day routing
  • 5.6.b Meet-me
  • 5.3 Configure hunt groups
  • 5.6 Configure supplementary functions
  • 5.1 Troubleshoot Call Admission Control (exclude RSVP)
  • 5.6.a Call park
  • 5.2 Configure ILS, URI synchronization, and GDPR
  • 5.6.c Call pick-up

6.0 Mobility

  • 6.2.b Extension Mobility
  • 6.2 Troubleshoot Cisco Unified Communications Manager Mobility
  • 6.1 Configure Cisco Unified Communications Manager Mobility
  • 6.1.c Device Mobility
  • 6.2.a Unified Mobility
  • 6.1.b Extension Mobility 2019 Cisco Systems, Inc. This document is Cisco Public. Page 3
  • 6.2.c Device Mobility
  • 6.1.a Unified Mobility

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Overview of the Exam Outline

The content of 300-815 exam contains six domains, and questions taken from them will pop up during the test. However, they won't appear evenly, and some sections take up a larger portion of the syllabus than others. Take a look at them below:

  • Signaling and Media Protocols

    This module covers about 20% of the test. It is required that you know how to troubleshoot the various elements of a SIP dialogue, including session timers, mid-call signaling, and more. You also need to equip yourself with a clear idea of troubleshooting certain protocol elements and media establishment.

  • CME/SRST Gateway Technologies

    About 10% of the questions come from this domain. It assesses one’s knowledge of how to configure CU-CME for SIP telephone registration and dial plans. Also, you should have a solid understanding of how to enforce toll fraud prevention and configure the advanced CU-CME features and SIP SRST gateway.

  • Call Control and Dial Planning

    This domain has weight of about 25%. You are to have a general idea of troubleshooting and setting up the globalized call routing elements in CU-CM, such as the patterns for route, translation, transformation, and others.

  • Cisco Unified Border Element

    This section takes about 15% of the content. It covers the basic skills in handling the procedures involved setting up as well as troubleshooting the CU-BE dial plan components, including DTMF, voice translation rules and profiles, codec preference list, plus signaling and media bindings.

  • Cisco Unified CM Call Control Features

    This module takes about 20% of the syllabus. The subdomains include troubleshooting of the Call Admission Control and configuring ILS, URI synchronization, GDPR, hunt groups, call queuing, time of day routing, and supplementary roles.

  • Mobility

    About 10% of the exam questions come from this topic. To tackle these items, you must understand the concepts of setting up CU-CM mobility, including unified mobility, extension mobility, and device mobility, and troubleshooting them.

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With Cisco's Training and Certification, you may enhance your career with a new learning portfolio that offers both developers and network engineers chances. Cisco's training and certification programmed provides a straight route to your technological professional objectives. IT technology led to the evolution of Cisco's training and certification programmers to educate instructors, engineers and software developers for success in the industry's most significant jobs. Explore the power of the Cisco Learning Network's dynamic culture to start your certification and lifetime learning objectives. Obtain valuable IT training resources for all Cisco certifications. Access IT certification research tools, CCNA practice exams, IT salary and IT job findings. The purpose of this exam guide is to assist you assess if you can successfully finish Cisco IP network troubleshooting and support 300-815 exam test. This guide provides information on the test target audience, required preparation and documentation, as well as a complete list of examination aims, to help you get a degree. We strongly advised to study the 300-815 exam dumps and 300-815 practice exams for increased chances of passing the exam.

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/claccm-300-815.html

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Cisco 300-815 Exam Syllabus Topics:

SectionWeightObjectives
Signaling and Media Protocols20%- Media establishment and manipulation
  • 1. SIP profiles for header and SDP manipulation
    • 2. Codec preference lists, dial peers
      • 3. Signaling and media bindings
        • 4. Voice translation rules and profiles
          - SIP protocol elements and troubleshooting
          • 1. Session timers, UPDATE method
            • 2. Early media, PRACK, mid-call signaling
              - H.323 protocol elements and troubleshooting
              • 1. DTMF, call setup and tear down
                CME/SRST Gateway Technologies10%- SIP SRST gateway implementation
                - Cisco Unified Communications Manager Express
                • 1. Advanced features
                  • 2. Toll fraud prevention
                    • 3. SIP phone registration
                      • 4. Dial plan configuration
                        Cisco Unified CM Call Control Features20%- Time of day routing
                        - Call Admission Control configuration and troubleshooting
                        - Supplementary services
                        • 1. Call park, meet-me, call pick-up
                          - Hunt groups and call queuing
                          Mobility10%- Unified Mobility configuration and troubleshooting
                          - Extension Mobility
                          - Device Mobility
                          Call Control and Dial Planning25%- Globalized call routing configuration
                          • 1. Translation and route patterns
                            • 2. Standard local route group, TEHO
                              • 3. SIP trunking
                                • 4. Transformation patterns
                                  - ILS, URI synchronization and GDPR
                                  - Globalized call routing troubleshooting
                                  Cisco Unified Border Element15%- Dial plan elements configuration
                                  - Troubleshooting Unified Border Element deployments

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