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Microsoft MB2-185 Testking Braindumps - in .pdf Free Demo

  • Exam Code: MB2-185
  • Exam Name: Microsoft CRM Customization v.1.2
  • Last Updated: Aug 27, 2026
  • Q & A: 154 Questions and Answers
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  • Exam Code: MB2-185
  • Exam Name: Microsoft CRM Customization v.1.2
  • Last Updated: Aug 27, 2026
  • Q & A: 154 Questions and Answers
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Microsoft MB2-185 Exam Syllabus Topics:

SectionObjectives
Topic 1: Microsoft Dynamics CRM Platform Fundamentals- CRM architecture and components
  • 1. System vs custom entities
    • 2. Core CRM entities and data model
      Topic 2: Data Management- Data import and export
      • 1. Data migration tools
        • 2. Duplicate detection
          Topic 3: Business Process Automation- Workflows
          • 1. Business process flows (legacy CRM concepts)
            • 2. Workflow rules and logic
              Topic 4: Customization and Configuration- Entity customization
              • 1. Relationships (1:N, N:N)
                • 2. Forms and form customization
                  • 3. Fields and data types
                    - System configuration
                    • 1. Security roles and privileges
                      • 2. Business units and teams
                        Topic 5: Solutions and Deployment- Solution management
                        • 1. Managed vs unmanaged solutions
                          • 2. Packaging and deployment concepts

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