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Apple 9L0-415 Exam Syllabus Topics:

Apple OS X Support Essentials 10.9 Sample Questions:

Question 1

In OS X Mountain Lion, where do most applications that are NOT sandboxed store their user-specific preferences?

A. In .DS_Store files, at the root level of ~/
B. In application-specific preferences files in ~/Library/Preferences/
C. In a preferences database file in /Library/
D. In a preferences database file in ~/Library/

Question 2

A FileVault 2-protected system can be unlocked using the recovery key that was generated during the FileVault 2 setup process. This key can be entered during system startup, and will allow you to reset the user's account password.

A. How can you select a new printer driver for a configured printer?
B. How can you prevent a user from installing software updates?
C. How can you ensure that previously deleted items are securely erased?
D. How can you unlock a FileVault 2-protected system when all user accounts have lost their passwords?

Question 3

Any account password reset process won't change anykeychain passwords. Therefore, the user's keychains won't automatically open when the user logs in with her new password. The user will have to manually change her keychain passwords using the Keychain Access utility.

A. How does network service order affect network connectivity?
B. How does resetting a user's account password affect that user's login keychain?
C. How does a user that changes his own account password affect his login keychain?
D. How does the Spotlight search service use metadata?

Question 4

In what order do these three OS X components load at startup?

A. 1. Booter
2.Kernel
3.Firmware
B. 1. Firmware
2.Booter
3.Kernel
C. 1. Firmware
2.Kernel
3.Booter
D. 1. Kernel
2.Firmware
3.Booter

Question 5

If DHCP is specified as the configuration for a TCP/IP connection and no DHCP service is available, the device automatically selects a random IP address in the 169.254.xxx.xxx range. It checks the local network to ensure that no other network device is using the randomly generated IP address before it applies the IP address. In most cases, though, this addressing isn't normal, and it's often indicative of a problem with DHCP services.

A. How do you engage Quick Look? Which applications support it?
B. How do network devices acquire and use self-assigned TCP/IP addresses?
C. How do you share printers with other users?
D. How can you encrypt a disk without losing its contents?

Solutions: