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HP HPE2-E84 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Explain HPE Distinguishing Values | 17% | - Describe the value proposition of HPE GreenLake, which offers cloud-like experiences on-premises - Communicate how HPE's strategic vision has made it a leader in AI - Highlight how HPE Financial Services and HPE Services support partners and customers |
| Topic 2: Sell HPE Software as a Service (SaaS) Solutions | 20% | - Outline the benefits of HPE SaaS solutions for both customers and partners - Know how to qualify potential clients for SaaS offerings and articulate the value of specific solutions |
| Topic 3: Sell HPE GreenLake Flex Solutions | 11% | - Discuss opportunities to expand as-a-service business with HPE GreenLake - Showcase how consumption analytics help customers manage and optimize IT usage - Explain how HPE GreenLake Flex provides flexible consumption-based pricing |
| Topic 4: Sell HPE AI Solutions | 16% | - Address customer requirements for AI-driven outcomes - Understand how to position HPE's AI capabilities, including partnerships with NVIDIA - Identify opportunities for selling HPE AI solutions in the market |
| Topic 5: Sell HPE Infrastructure as a Service (IaaS) Solutions | 21% | - Communicate the value of HPE IaaS in meeting customer needs for scalability and agility - Position these solutions effectively and match them to customer requirements |
| Topic 6: Describe Customer Challenges and Trends | 15% | - Understand why customers are shifting to as-a-service and hybrid cloud models - Recognize broader challenges like sustainability and security in today's IT landscape - Identify the value and complexities of AI and HPC (High-Performance Computing) technologies |
HP Selling HPE AI and As-a-Service Solutions Sample Questions:
1. A CIO of a manufacturing company is outlining their strategic goals for the next three years.
Customer Strategic Goals:
- Goal 1: Increase operational efficiency on the factory floor by using predictive maintenance.
- Goal 2: Shift from large, infrequent technology investments to a more predictable, consumption-based financial model.
- Goal 3: Reduce the company's carbon footprint by optimizing IT infrastructure utilization.
Which market trends do these goals directly reflect?
A) The standardization on a single hardware vendor and the outsourcing of all IT functions to a third party.
B) A preference for public cloud-only deployments and a singular focus on reducing operational expenses above all else.
C) The convergence of AI for business outcomes, the demand for flexible as-a-service consumption, and the growing importance of sustainability.
D) A focus on traditional, on-premises IT purchasing and a move away from data-driven decision making.
2. An IT Manager is reviewing a feature comparison between their current on-premises IT monitoring tools and the OpsRamp AIOps platform.
Feature Comparison:
| Capability | Legacy Tools | OpsRamp (HPE SaaS) |
| : | : | : |
| Discovery & Monitoring | Manual, siloed by domain | Full-stack, hybrid cloud |
| Alerting | Static thresholds, high volume | AIOps-driven correlation |
| Remediation | Manual runbooks | Automated, policy-based |
| Management | Multiple, separate consoles | Unified, service-centric view | After reviewing the chart, the IT Manager states, "I'm concerned about alert fatigue. My team is overwhelmed with notifications, and they can't tell what's important." How should the sales professional use the information in the chart to address this specific objection?
A) Emphasize that OpsRamp can automate the remediation of issues, so the alerts are less important.
B) Explain that OpsRamp's full-stack discovery will find even more things to generate alerts for.
C) Focus on the unified management console as the primary way to manage the high volume of alerts.
D) Highlight that OpsRamp uses AIOps to correlate events, suppressing noise and intelligently escalating only the root-cause incidents, thus reducing alert fatigue.
3. A customer is reviewing their monthly usage report in the HPE GreenLake cloud platform. They notice a section with the following details.
Report Snippet: Consumption Analytics
- Service: Virtual Machine Instances
- Committed Monthly Capacity: 2,000 vCPU
- Peak Usage Last Month: 2,850 vCPU
- Average Usage Last Month: 1,950 vCPU
- Current Trend: Usage has grown 15% month-over-month for the past quarter.
- Recommendation: Increase committed capacity to 2,500 vCPU to optimize cost.
What is the primary business benefit the sales professional should highlight from this consumption analytics data?
A) It shows that the hardware is failing and needs to be replaced immediately.
B) It proves that the customer is not using the service enough to justify the cost.
C) It provides actionable insights for proactive capacity planning and cost optimization.
D) It allows the customer to directly manage the physical server hardware in the data center.
4. A customer wants to deploy a full-stack AI solution that is optimized for both AI training and inference workloads. They are concerned about the complexity of integrating servers, storage, networking, and the AI software stack from different vendors.
How does the 'NVIDIA AI Computing by HPE' portfolio address this specific customer concern? (Select all that apply.)
A) By allowing customers to select and integrate their own choice of components from any third-party vendor.
B) By providing a curated set of AI software and models, including the NVIDIA AI Enterprise software suite.
C) By delivering a seamless, cloud-like experience for AI development and deployment through HPE GreenLake.
D) By focusing exclusively on providing the server hardware and leaving software integration to the customer.
E) By offering a pre-validated, full-stack solution that is co-engineered by HPE and NVIDIA.
5. A customer has been using HPE GreenLake for Block Storage for over a year. A review of their consumption analytics reveals that their monthly usage consistently exceeds their committed capacity, resulting in higher-than-expected overage charges.
How should this data be used to have a strategic conversation with the customer? (Select all that apply.)
A) As an opportunity to discuss their future growth plans and right-size their environment for the next 12 months.
B) To demonstrate that the pay-per-use model is not working for them.
C) To suggest that they immediately migrate the workload to the public cloud.
D) As proof that the customer's application is inefficient and needs to be rewritten.
E) To proactively propose an increase in their committed capacity, which would lower their per-unit cost and reduce or eliminate overage charges.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: B,C,E | Question # 5 Answer: A,E |
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