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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Extensibility and Configuration | - Business configuration sets - UI adaptation and customization |
| Communication and Integration | - Data exchange and middleware - Integration with SAP ERP and S/4HANA |
| SAP Sales Cloud Overview | - Core business scenarios - Solution positioning and architecture |
| Analytics and Reporting | - Key performance indicators (KPIs) - Sales reporting and dashboards |
| Sales Processes | - Quote and order processing - Lead to opportunity management |
| Master Data and Organizational Management | - Organizational structure setup - Account and contact management |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Your customer wants to implement a multi-step approval process for sales quotes based on the account calculation. Which of the following steps are mandatory to achieve this? (2 correct answers)
- A. Create a new approval process
- B. Define a condition in the approval process
- C. Create a copy of the default approval process and maintain the copy
- D. Assign an e-mail template for approval communication
Correct Answer: B,C 🗳️
Based on which opportunity attributes can you create a sales forecast? (2 correct answers)
- A. Expected Revenue
- B. Total Contract Value
- C. Negotiated Value
- D. Weighted Revenue
Correct Answer: A,C 🗳️
A user is assigned to work centers that contain the same view, in the first work center, the user has unrestricted read and write access, in the second work center the user had read only access.
Which access rights does the user get for this view in both work centers?
- A. Restricted Read and Write access
- B. Unrestricted Read and Write access
- C. Restricted read access and unrestricted write access
- D. Unrestricted read access and restricted write access
Correct Answer: B 🗳️
Which dropdown lists in the Product facet can you use to add products to a sales order? (3 correct answers)
- A. Past order
- B. Quotes
- C. Product list
- D. Opportunities
- E. Promotions
Correct Answer: A,C,E 🗳️
You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration? (2 correct answers)
- A. Create and access contacts
- B. Synchronize and exchange appointments
- C. Create opportunities
- D. Synchronize and exchange leads
Correct Answer: A,B 🗳️
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